Privacy Policy

1. Introduction

Inducta Pte. Ltd. ("Inducta", "we", "us", or "our") is committed to protecting the personal data of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with Singapore's Personal Data Protection Act 2012 (PDPA) and applicable data protection principles.

This Policy applies to personal data collected through our website at inductaan.pro, our contact form, and communications related to our consulting engagements. For questions about this Policy or how we handle your data, contact us at [email protected].

2. Data We Collect

2.1 Information You Provide

When you submit our contact form or communicate with us by email or phone, we may collect your name, email address, phone number, company name, job title, and the content of your message. This information is provided voluntarily and is used solely to respond to your enquiry and manage any resulting engagement.

2.2 Automatically Collected Data

When you visit our website, we may collect technical data including your IP address, browser type, operating system, pages visited, and time spent on pages. This data is collected through cookies and analytics tools as described in our Cookie Policy. We use this information to understand how our website is used and to improve the visitor experience.

2.3 Engagement Data

When you become a client, we collect data necessary to perform the contracted services. This may include operational data, technical system details, and contact information for your project team. Engagement data is governed by the non-disclosure agreement executed at project initiation and is handled separately from the data described in this Policy.

3. How We Use Personal Data

We use personal data collected through our website and contact form for the following purposes:

• Responding to enquiries submitted through our contact form
• Scheduling and conducting scoping calls and consultations
• Sending proposals, engagement documentation, and invoices
• Communicating project updates and deliverables during active engagements
• Analysing website usage patterns to improve our site (via anonymised analytics)
• Complying with applicable legal and regulatory requirements

We do not use personal data for marketing communications without your explicit consent, and we do not sell or rent personal data to third parties.

4. Legal Basis for Processing

We process personal data on the following grounds:

• Consent — where you have provided explicit consent, such as when submitting a contact form
• Contractual necessity — to fulfil obligations under an engagement agreement
• Legitimate interests — for operational communications related to enquiries you have initiated
• Legal obligation — where processing is required by applicable Singapore law

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected. Enquiry data is retained for up to 24 months from the date of last contact. Engagement-related data is retained for a minimum of five years from project completion for financial and contractual record purposes. Website analytics data is retained in anonymised form and is not linked to individual identities.

You may request deletion of your personal data at any time by contacting [email protected], subject to any legal obligations we may have to retain certain records.

6. Data Protection Measures

We apply information security practices aligned with ISO/IEC 27001 standards across all engagement and communication contexts. Personal data is stored on access-controlled systems. Engagement data is handled in isolated project environments. We conduct periodic reviews of our data handling practices and access controls.

In the event of a data breach that may affect your personal data, we will notify you and the Personal Data Protection Commission of Singapore in accordance with PDPA requirements.

7. Cookies

Our website uses cookies to analyse traffic and remember your preferences. Essential cookies are required for the site to function. Analytics and preference cookies are optional. You can manage your cookie preferences at any time through our Cookie Policy page.

8. Third-Party Services

We use a limited set of third-party services to operate our website, including analytics tools and a hosting provider. These services may process limited technical data as described in their own privacy policies. We do not share personally identifiable information with third parties except as necessary to deliver our services or as required by law.

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Your Rights Under the PDPA

As a data subject under Singapore's Personal Data Protection Act, you have the right to:

• Request access to personal data we hold about you
• Request correction of inaccurate or incomplete personal data
• Withdraw consent to the use of your personal data (where consent is the processing basis)
• Request that your personal data be ported in a machine-readable format (where applicable)
• Lodge a complaint with the Personal Data Protection Commission of Singapore at pdpc.gov.sg

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

10. Children's Privacy

Our services are directed at business professionals and organisations. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it promptly.

11. International Data Transfers

Our primary operations are based in Singapore. If any personal data is transferred outside Singapore, we will ensure appropriate safeguards are in place in accordance with the PDPA's requirements for cross-border data transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by updating the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically. Continued use of our website following any update constitutes acceptance of the revised Policy.

13. Contact

For any questions about this Privacy Policy or how we handle your personal data: